Privacy Policy and Protection of Personal Data
PRIVACY POLICY AND PERSONAL DATA PROTECTION
Website Privacy Agreement
When you visit the website www.uniqueholidayvillas.com and benefit from the services we offer through this site as Get Up And Go Tours Travel Agency, the use and protection of the information obtained about you and the services you request are subject to the terms set out in this “Privacy Policy.” By visiting this website and requesting to benefit from the services provided through this site, you are deemed to have accepted the terms stated in this Privacy Policy.
1. Purpose of the Personal Data Protection and Processing Policy
As Get Up And Go Tours Travel Agency, due to the nature of the services we provide, all information received from our customers or potential customers has always been kept confidential and never shared with third parties. Personal data protection is a fundamental policy of our company. Even before any legal regulation, our company and its subsidiaries gave high importance to the confidentiality of personal data and adopted this as a working principle, providing instructions to employees accordingly. Get Up And Go Tours Travel Agency undertakes to comply with all the responsibilities imposed by the Personal Data Protection Law. Our company’s principles regarding personal data protection also cover our subsidiaries.
2. Scope of the Personal Data Protection and Processing Policy and Amendments
This Policy has been prepared by our company in compliance with the Personal Data Protection Law No. 6698 (“KVKK”). The Law has entered into force with all its provisions as of today. The data obtained from you, either with your consent or based on other lawful reasons stated in the Law, will be used to further improve the quality of the services we provide and enhance our service and quality standards. In addition, some data in our possession may be anonymized and therefore removed from the scope of personal data. Such anonymized data may be used for statistical purposes and are not subject to the Law or this Policy. The Get Up And Go Tours Travel Agency Personal Data Protection and Processing Policy aims to ensure the protection of the automatically obtained personal data of our customers, potential customers, employees, the customers and employees of partner companies, and other individuals, and includes regulations regarding these matters.
Our company reserves the right to amend this Policy and related Regulations, provided that such amendments comply with the Law and improve the protection of personal data.
3. Fundamental Principles Regarding the Processing of Personal Data
a) Compliance with the law and the rules of good faith:
Get Up And Go Tours Travel Agency questions the source of the data collected or received from other companies and pays attention to ensuring that such data is obtained in accordance with the law and the rules of good faith. In this context, Get Up And Go Tours Travel Agency makes the necessary warnings and notifications to third parties (including agencies and other intermediary institutions) that sell the services offered by Get Up And Go Tours Travel Agency to ensure the protection of personal data.
b) Accuracy and being up to date when necessary:
Get Up And Go Tours Travel Agency ensures that all data held within the organization is accurate, does not contain incorrect information, and is updated when changes to personal data are communicated.
c) Processing for specific, clear, and legitimate purposes:
Get Up And Go Tours Travel Agency processes data only for the purposes for which consent has been obtained during the provision of services. Data shall not be processed, used, or made available for use for any purpose other than the stated purpose of processing.
d) Being relevant, limited, and proportionate to the purpose for which they are processed:
Get Up And Go Tours Travel Agency uses personal data only to the extent required for the purpose of processing and for the performance of the service provided.
e) Retention for the period specified in relevant legislation or required for the purpose of processing:
Get Up And Go Tours Travel Agency retains data obtained from contracts for as long as required according to legal time limits for disputes, as well as obligations arising from commercial and tax legislation. When these purposes are no longer applicable, the personal data shall be erased or anonymized.
It is important to note that these fundamental principles apply regardless of whether the data is collected or processed with explicit consent or in compliance with the law.
Rights of the Data Subject Pursuant to Article 11 of the Personal Data Protection Law
In order to facilitate the exercise of the rights listed below, Get Up And Go Tours Travel Agency has prepared a specific application form for data subjects.
Data subjects may apply to Get Up And Go Tours Travel Agency through the contact information provided on our website and request the following regarding their personal data:
a) To learn whether personal data is being processed,
b) To request information if personal data has been processed,
c) To learn the purpose of processing personal data and whether such data is used in accordance with the purpose,
ç) To learn the third parties to whom personal data is transferred, domestically or abroad,
d) To request the correction of personal data in case it is incomplete or incorrectly processed,
e) To request the deletion or destruction of personal data within the conditions specified in the Law,
f) To request that the actions taken within the scope of subparagraphs (d) and (e) are notified to third parties to whom personal data has been transferred,
g) To object to the emergence of a result against the person by analyzing the processed data exclusively through automated systems,
ğ) To claim compensation in case of damage due to the unlawful processing of personal data.
Get Up And Go Tours Travel Agency respects and supports the exercise of these rights.
Principle of Maximum Savings / Principle of Data Minimization
According to this principle, referred to as the principle of maximum savings or data minimization, only the data that is necessary is processed into the system by Get Up And Go Tours Travel Agency. The category of personal data to be collected is determined based on the purpose. Data that is not required is not collected. Similarly, other data transferred to our company is processed into our information systems only if necessary. Any excessive data is not recorded in the system; instead, it is deleted or anonymized. Such anonymized data may be used for statistical purposes.
Health data, which is considered a special category of personal data, is collected solely to provide better service to our customers and to protect their health. Within the same scope and limited to these purposes, such data may be transferred to supplier companies such as hotels, airlines, and transfer service providers located domestically or abroad, as well as to the relevant foreign agency depending on the type of service selected by the customer. These data are kept in the system with utmost care.
Deletion of Personal Data
When legally required retention periods expire, judicial processes conclude, or other relevant obligations no longer apply, such personal data will be deleted, destroyed, or anonymized by our company automatically or upon the request of the data subject.
Accuracy and Currency of Data
As a rule, the data held by Get Up And Go Tours Travel Agency is processed based on the declarations made by the data subjects, exactly as provided. Get Up And Go Tours Travel Agency is not required to verify the accuracy of personal data declared by customers or individuals in contact with the company, and such verification is not conducted due to legal and operational principles. The declared data is deemed accurate.
The principle of accuracy and data being up to date is fully adopted by Get Up And Go Tours Travel Agency. Personal data may be updated based on official documents received by our company or upon the request of the data subject. Necessary measures are taken to ensure this.
Confidentiality and Data Security
Personal data is confidential, and Get Up And Go Tours Travel Agency strictly adheres to this confidentiality. Access to personal data within the company is granted only to authorized personnel. All necessary technical and administrative measures are taken to ensure that personal data collected by Get Up And Go Tours Travel Agency is protected, not accessed by unauthorized parties, and that customers or potential customers do not suffer any harm.
To this end, compliance with software security standards is ensured, third-party partners are selected with diligence, and adherence to internal data protection policies is maintained.
Due to pandemics or infectious disease outbreaks, additional health data may be requested or collected from our employees, and such data may be shared with relevant official authorities when required.
4. Purposes of Data Processing
The collection and processing of personal data by Get Up And Go Tours Travel Agency shall be carried out in accordance with the purposes outlined in the personal data disclosure statement. Data is collected and processed for the purpose of establishing contracts and providing better services to customers.
5. Customer, Prospective Customer, and Business & Solution Partner Data
Collection and processing of data for contractual relationships
If a contractual relationship has been established with our customers or prospective customers, the personal data collected may be used without the customer’s explicit consent. However, this use is strictly limited to the purposes of the contract. Data is used to facilitate the proper execution of the contract and to meet service requirements, and may be updated by contacting the customer if necessary.
For prospective customers, the data they voluntarily provide is processed solely to enable more efficient and higher-quality service in the future. If these prospective customer data do not result in a contractual relationship, the data will be deleted upon request.
Business and Solution Partner Data
Get Up And Go Tours Travel Agency adheres to lawful practices when sharing data with business or solution partners. Data is shared with such partners only as required for the provision of services and under confidentiality commitments. Partners are also required to implement adequate data security measures.
Data processing for advertising purposes
In accordance with the Law on the Regulation of E-Commerce and the Regulation on Commercial Communication and Commercial Electronic Messages, advertising electronic messages may only be sent to individuals who have provided prior explicit consent. The consent of the recipient must be clearly documented. Get Up And Go Tours Travel Agency strictly adheres to the detailed requirements of this consent.
For the purpose of sending electronic messages, personal data is transferred to service providers and, as required by the Regulation on Commercial Electronic Messages, to İleti Yönetim Sistemi A.Ş.
Data processing required by law or explicitly foreseen in legislation
Personal data may be processed without obtaining consent if processing is explicitly permitted by applicable legislation or required for the fulfillment of a legal obligation. The type and scope of such data processing must be necessary for legally permissible data processing activities and must comply with relevant legal provisions.
Company Data Processing
Personal data may be processed by the company in accordance with the services provided and legitimate purposes. However, data cannot be used for any unlawful services or purposes.
Processing of Special Categories of Personal Data
Under the Law, data relating to a person’s race, ethnic origin, political opinions, philosophical beliefs, religion, sect or other beliefs, attire, membership in associations, foundations or unions, health, sexual life, criminal convictions, security measures, as well as biometric and genetic data are considered special categories of personal data.
Get Up And Go Tours Travel Agency takes adequate measures, as required by the relevant authority, to ensure the lawful processing of special categories of personal data.
With explicit consent, Get Up And Go Tours Travel Agency may process special category personal data solely for the purposes for which it was collected, in order to provide better services. For example, the facility you book through our services may request certain personal data, including health data of guests and their relatives, in compliance with legal regulations and general directives issued during a pandemic. These personal data may be shared with official authorities or healthcare providers if necessary.
Data Obtained Through Membership Processes
If you register as a member of Get Up And Go Tours Travel Agency, the personal data you provide for the membership process will be processed within our systems.
If you register via Facebook, Google, Instagram, X, or other social media platforms, information such as your name, surname, profile picture, and email address provided to partners by the relevant social media platform will be accessed and transferred to Get Up And Go Tours Travel Agency systems.
Data Processed via Automated Systems
Get Up And Go Tours Travel Agency acts in compliance with the Law regarding data processed through automated systems. Information obtained from these data may not be used against individuals without their explicit consent. However, the company may use its system data to make decisions regarding individuals for operational purposes.
Use of Artificial Intelligence Chat
Since the assistant AI operates via WhatsApp technology, any personal data you provide through the assistant will be protected in accordance with the standard contractual clauses established between Microsoft Corporation, Inc., Meta, and our company. Your data will be processed under this Policy for the purpose of fulfilling the information and requests you submit via the assistant.
Cookie Policy
Get Up And Go Tours Travel Agency, like many other websites, uses cookies and similar technologies to improve the user experience and enhance the quality of its services. This Cookie Policy has been prepared to inform website users about cookies, the types of cookies used, and how to manage cookie preferences.
If you do not consent to the use of cookies, we kindly ask that you either do not continue to use the website or change your cookie preferences as described in this Policy. Please note that disabling cookies may affect the functionality of some features of the website.
What is a Cookie?
A cookie is a small text file stored on your computer or mobile device when you visit a website. These files may store information such as your IP address, session details, pages visited, and other data. Cookies allow websites to remember your preferences, keep your session active, and present content relevant to your interests.
For more detailed information about cookies, you can visit www.aboutcookies.org and www.allaboutcookies.org.
Types of Cookies
Cookies are classified based on criteria such as storage duration on devices and the entity that places them. The main distinctions are as follows:
Session Cookies: Session cookies are temporary cookies that are deleted from your device once you close your browser. Their main function is to ensure the website operates properly.
Persistent Cookies: Persistent cookies remain on your device even after closing the browser, until they are deleted by the user or until they expire.
First-Party Cookies: These cookies are placed on your device by the operator of the website you are visiting.
Third-Party Cookies: These cookies are placed on your device by parties other than the operator of the website you are visiting and are controlled by those third parties.
Collection and Use of Personal Data
When personal data is collected, processed, or used on websites, systems, or applications belonging to Get Up And Go Tours Travel Agency, relevant individuals are notified via privacy statements and, if necessary, about cookies. Users are informed about our web applications. Personal data will be processed in accordance with the law.
Cookies Used on Get Up And Go Tours Travel Agency Websites
In line with our Privacy Policy, Get Up And Go Tours Travel Agency uses various types of cookies:
Necessary Cookies: These technical cookies ensure the website functions correctly and allow you to use its features. They fall under the category of session cookies. Blocking these cookies may prevent some website features from working properly. Consent is not required for the use of necessary cookies.
Analytical Cookies
Analytical cookies are used to improve your website experience. These cookies help us understand how you use the website (e.g., which pages you visit, how long you stay, etc.). This allows us to enhance the content we provide or adjust the website design.
Functional Cookies
Functional cookies allow your language preferences, region selection, and other choices to be remembered when you revisit the website.
Targeting/Advertising Cookies
Get Up And Go Tours Travel Agency uses various first-party and third-party cookies on its website for targeting and advertising purposes. You can block these cookies by changing your browser settings or adjusting your cookie preferences as described in this Policy.
How to Change Your Cookie Preferences
You can customize or completely block cookies by adjusting your browser settings. Detailed instructions for different browsers are available at the following links:
For other browsers, please check the help or support page of the respective browser to manage cookie preferences.
Transfer of Personal Data Domestically and Abroad
Your personal data may be shared with service providers located abroad and the relevant foreign agencies to complete your reservation and provide the service. For your trip, personal data may also be shared with villa rental agencies or electronic platforms not contracted directly with Get Up And Go Tours Travel Agency.
Upon proper requests from public authorities and official institutions authorized to request information and documents from private legal entities according to their own laws, personal data may also be shared with these institutions.
Additionally, when you visit the www.uniqueholidayvillas.com website and accept the cookie notice, your data may be transferred to platforms and applications abroad to improve customer experience, ensure better use of the products and services offered by Get Up And Go Tours Travel Agency, customize content and recommendations based on customer/visitor needs, preferences, and usage habits, and determine strategic initiatives of Get Up And Go Tours Travel Agency.
Your Rights Regarding Personal Data
As a data subject, you have the right to apply to Get Up And Go Tours Travel Agency to:
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Learn whether your personal data is being processed,
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Request information if your personal data has been processed,
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Learn the purpose of processing your personal data and whether it is being used in accordance with that purpose,
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Know the third parties to whom your personal data has been transferred, domestically or abroad,
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Request the correction of your personal data if it has been processed incompletely or inaccurately, and request that the actions taken in this regard be communicated to the third parties to whom your personal data has been transferred,
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Request the deletion or destruction of your personal data if the reasons for processing it no longer exist, even if it has been processed in accordance with Law No. 6698 and other relevant laws, and request that the actions taken in this regard be communicated to the third parties to whom your personal data has been transferred,
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Object to any result arising against you by the analysis of your processed data exclusively through automated systems,
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Request compensation for any damages you suffer due to unlawful processing of your personal data.
If you submit your requests regarding the rights listed above to our Company in accordance with the procedures set out in the “Communiqué on the Procedures and Principles of Application to the Data Controller,” Get Up And Go Tours Travel Agency will finalize your request free of charge as soon as possible and no later than 30 (thirty) days, depending on its nature. However, if the process incurs an additional cost, Get Up And Go Tours Travel Agency may charge the fee determined by the Personal Data Protection Board.
Functional and Analytical Cookies
These cookies include data that helps remember your preferences, ensure the website is used efficiently, optimize the site to respond to user requests, and understand how visitors use the site. By their nature, these cookies may contain personal information such as your username.
Third-Party Cookies
Get Up And Go Tours Travel Agency websites/mobile applications/mobile sites work with trusted, well-known third-party advertising providers. Third-party service providers place their own cookies to present personalized ads. Cookies placed by third parties collect, process, and analyze how visitors navigate and use the websites.
Commercial Cookies
These cookies help deliver products or content similar to your interests and preferences, enhancing your experience by offering a more advanced and personalized advertising portfolio. The session, persistent, functional, analytical, and commercial cookies mentioned above are generally retained for approximately 2 (two) months in the background. You can manage these settings via your browser. Please note that the process of removing cookies may vary depending on the browser.
How to Delete Cookies
Most internet browsers are set by default to automatically accept and use cookies from the first installation. You can block cookies or set your browser to notify you when cookies are sent to your device using your browser’s help or settings menus. For detailed instructions on how to manage cookies and adjust browser settings, refer to your browser’s guidance or help options.
6. Data of Our Employees
Processing Data for Employment Relationship
The personal data of our employees may be processed without consent as necessary for employment relationships and health insurance purposes. However, Get Up And Go Tours Travel Agency ensures the confidentiality and protection of employees’ personal data.
Processing Due to Legal Obligations
Get Up And Go Tours Travel Agency may process employees’ personal data without additional consent if the processing is explicitly required by relevant legislation or to fulfill a legal obligation imposed by law. This is limited to obligations arising from legislation.
Processing for the Benefit of Employees
Get Up And Go Tours Travel Agency may process personal data without consent for operations that benefit employees, such as private health insurance. The company may also process employees’ data for resolving disputes arising from employment relationships.
Processing of Special Categories of Personal Data
According to the Law, special categories of personal data include an individual’s race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, attire, membership in associations, foundations, or unions, health, sexual life, criminal convictions and security measures, as well as biometric and genetic data. Get Up And Go Tours Travel Agency also takes sufficient measures determined by the Board, in addition to obtaining the explicit consent of the relevant person, when processing such special categories of personal data. Special personal data can only be processed without consent in cases explicitly permitted by law and in a limited manner. Data collected from employees for the purpose of accessing insurance and health services is used exclusively for that purpose.
Data Processed by Automated Systems
Data processed by automated systems regarding employees may be used for internal promotions and performance evaluations. Employees have the right to object to outcomes that affect them and can exercise this right according to internal company procedures. Objections from employees are also evaluated within the company.
Telecommunications and Internet Use
Computers, phones, email accounts, and other tools provided to employees are allocated strictly for work purposes. Employees cannot use these tools for personal purposes or private communications. The company has the right to monitor and control all data on these devices. From the moment of employment, employees commit not to store any non-work-related data or information on the computers, phones, or other devices provided by the company.
7. Rights of the Data Subject
Get Up And Go Tours Travel Agency acknowledges that under the Law, data subjects have the right to give consent before their data is processed and to determine the fate of their data once processed.
By applying through the contact information announced on our website, data subjects can exercise the following rights regarding their personal data:
a) Learn whether their personal data has been processed,
b) Request information if their personal data has been processed,
c) Learn the purpose of processing their personal data and whether it has been used in accordance with that purpose,
ç) Know the third parties to whom personal data has been transferred domestically or abroad,
d) Request correction of incomplete or inaccurately processed personal data,
e) Request deletion or destruction of personal data within the framework of the conditions outlined in Article 7,
f) Request notification to third parties to whom personal data has been transferred in accordance with items (d) and (e),
g) Object to the occurrence of a result against themselves through the analysis of processed data solely by automated systems,
ğ) Request compensation for damages in case of unlawful processing of personal data.
However, individuals have no rights regarding anonymized data within the company. Get Up And Go Tours Travel Agency may share personal data with relevant institutions and organizations as required by business and contractual relationships, judicial duties, or the lawful authority of a state entity.
Data subjects may submit their requests regarding the above-mentioned rights by sending a signed petition with a wet signature via registered mail with return receipt and a copy of their ID (front side only for national ID card) to the contact address provided on the company’s official website, www.uniqueholidayvillas.com. Requests will be answered as soon as possible, and at the latest within 30 days of receipt, depending on the content of the request. Requests must be sent via registered mail, and only the portion of the request concerning the applicant will be addressed; requests concerning a spouse, relative, or friend will not be accepted. Get Up And Go Tours Travel Agency may request additional relevant information and documents from applicants.
8. Privacy Principle
Whether regarding employees or other individuals, all data held by Get Up And Go Tours Travel Agency is confidential. No one may use, copy, reproduce, transfer, or use this data for purposes other than business purposes without a contract or legal authorization.
9. Data Security
All necessary technical and administrative measures are taken by Get Up And Go Tours Travel Agency to protect personal data from unauthorized access and to prevent any harm to our customers and prospective customers. This includes ensuring that software complies with standards, selecting third-party providers carefully, and adhering to the company’s internal data protection policies. Security measures are continuously updated and improved.
Protection of Credit Card and Payment Information
Payment and credit card information collected as part of our services is transmitted to and stored by a third-party service provider in encrypted form, compliant with PCI DSS (Payment Card Industry Data Security Standards), until payment for the services is completed. The PCI DSS security standards were established by a council of leading payment card providers, including American Express, Discover, JCB International, Mastercard, and Visa Inc., to implement secure payment solutions, secure the payment systems of merchants, service providers, and financial institutions, prevent potential breaches and card data theft, and introduce new security policies and technologies.
The credit card and other payment information you share with Get Up And Go Tours Travel Agency is transmitted to a Level 1 certified third-party security provider and stored by the provider until payment for the services is collected. After this date, the information may be retained for a limited period to ensure transaction security. By using services through Odamax.com, you explicitly consent to the storage of credit card and payment information in the systems described above. However, if you store your credit card information and passwords outside our systems, such as in Chrome or other password managers, you may face certain risks, for which our company cannot be held responsible.
10. Audits
Get Up And Go Tours Travel Agency conducts all necessary internal and external audits to ensure the protection of personal data.
11. Breach Notification
If Get Up And Go Tours Travel Agency is notified of any personal data breach, it will take immediate action to resolve the breach, minimize harm to the data subject, and compensate for damages. If personal data is accessed by unauthorized parties, the situation is promptly reported to the Personal Data Protection Authority.
Contact
For questions or requests regarding this privacy policy, you can print and complete the form below and send it via registered mail to the address provided:
Get Up And Go Tours Travel Agency
Ünal Sey. Tur. İnş. İth. İhr. Ve Tic. Ltd. Şti
Address: Kesik Kapı Mah. Çarşı Cad. No:125/G, 48300 Fethiye, Muğla, Turkey
